What We Do
We deliver a range of effective and integrated outsourced fleet solutions to our clients, resulting in increased operational efficiency, sales and customer satisfaction.
Traditionally thought of as a lead generation & appointment setting company, we have grown and developed a number of services for the automotive sector supporting the sales, marketing and fleet areas for both vehicle manufacturers, leasing companies and dealers.
We have over 10 years experience of working with 20 brands in the Fleet Automotive sector and have developed rigorous and proven best practice approaches in many areas, obtaining ISO9001:2015 in the process. Our highly motivated teams of people are experts in their field and bring a depth and breadth of talent and experience to each client project, which when combined with our expertise across a number of CRM platforms, has resulted in us becoming the fastest growing automotive support
agency in the UK.
Our Services
Data & Territory
We have the most comprehensive Automotive fleet database solution in the UK. We have over the last 10 years had over 1million conversations with fleet decision makers
Survey & Feedback
Each day we produce thousands of pieces of data from our operational teams. Our added value is in taking this data and adding experience, intelligence and market information to give our clients ‘actionable insight’.
Retailer Programmes
Over 500 dealers currently benefit from ROI providing regular, high quality appointments and sales leads in their local SME sector
Analytics & Insight
Over 1 million communications, 100,000 demos, 50,000 decision maker meetings – we track & measure interactions to be able to give you vital customer insight
Appointment Setting
Our core business is getting your customer-facing personnel, whether field team or retailer in front of the right people, at the right time
Fleet Business Centres
Either outsourced or insource. Giving flexible, measurable and efficient back-office support to your sales & customer service departments
CRM Solutions
We have in-house IT and consultancy expertise to either provide a complete CRM solution or help implement, shape & improve your own system
Demand Generation
In an increasingly connected world, being able to use any media channel is essential. ROI has platforms to support Voice, Web and good old-fashioned Print.
Field Teams
ROI People division has been created to provide manufacturers with flexible, high performing and target-driven sales teams for the fleet sector
Our Last 12 months Stats