UK Contact Centre Forum

ROI has recently joined the UK Contact Centre Forum (UKCCF) which will provide us with access through networking to likeminded industry leading organisations to share best practise at events and roundtables throughout the UK. As a company, we pride ourselves on top down employment engagement, innovation & excellent service so aligning with UKCCF will provide us with a professionally managed channel to ensure we can share our thoughts on hot topics and challenges that impact the very complex environment created by delivering ‘world class services’ to our clients through outsourced teams via Omni channel communication streams.

Viki Thurgood, Operations Director for ROI said “having recently attended our first event with UKCCF, the benefit we can both add and gain from close working relationships with our industry peers is clear. I am very much looking forward to more opportunities to share ideas and discover more from the excellent guest speakers at future events!”